{"id":10449,"date":"2026-11-12T21:23:28","date_gmt":"2026-11-12T21:23:28","guid":{"rendered":"https:\/\/silvybrand.com\/?p=10449"},"modified":"2026-11-12T21:23:28","modified_gmt":"2026-11-12T21:23:28","slug":"major-microsoft-outlook-outage-hits-365-customers-north-america","status":"publish","type":"post","link":"https:\/\/silvybrand.com\/?p=10449","title":{"rendered":"Major Microsoft Outlook Outage Leaves People With Email Jobs Unable to Email"},"content":{"rendered":"<p><br \/>\n<\/p>\n<div>\n<p><span class=\"body lead-in-text\">It\u2019s not just<\/span> you. <a href=\"https:\/\/www.wired.com\/tag\/microsoft\/\" class=\"text link\">Microsoft\u2019s<\/a> 365 business and enterprise services suffered a major outage on Thursday, preventing users of its popular cloud suite from accessing their accounts.<\/p>\n<p class=\"paywall\">Around 10:40 am ET on Thursday morning, Microsoft <a data-offer-url=\"https:\/\/x.com\/MSFT365Status\/status\/2120904489209143320?s=20\" class=\"external-link text link\" data-event-click=\"{&quot;element&quot;:&quot;ExternalLink&quot;,&quot;outgoingURL&quot;:&quot;https:\/\/x.com\/MSFT365Status\/status\/2120904489209143320?s=20&quot;}\" href=\"https:\/\/x.com\/MSFT365Status\/status\/2120904489209143320?s=20\" rel=\"nofollow noopener\" target=\"_blank\">posted<\/a> on its 365 <a data-offer-url=\"https:\/\/status.cloud.microsoft\/\" class=\"external-link text link\" data-event-click=\"{&quot;element&quot;:&quot;ExternalLink&quot;,&quot;outgoingURL&quot;:&quot;https:\/\/status.cloud.microsoft\/&quot;}\" href=\"https:\/\/status.cloud.microsoft\/\" rel=\"nofollow noopener\" target=\"_blank\">status page<\/a> on X that it was \u201cinvestigating reports of users experiencing issues when accessing or using Microsoft Teams functionality in North America.\u201d By just before 1pm ET, it said it was aware of \u201cissues accessing Exchange Online mailboxes through multiple connection methods in the Americas.\u201d<\/p>\n<p class=\"paywall\">Microsoft later said that its network was also \u201cexperiencing elevated load across multiple regions, which is likely contributing to the connectivity errors,\u201d but that the issue was <a data-offer-url=\"https:\/\/x.com\/MSFT365Status\/status\/2120962673911181437\" class=\"external-link text link\" data-event-click=\"{&quot;element&quot;:&quot;ExternalLink&quot;,&quot;outgoingURL&quot;:&quot;https:\/\/x.com\/MSFT365Status\/status\/2120962673911181437&quot;}\" href=\"https:\/\/x.com\/MSFT365Status\/status\/2120962673911181437\" rel=\"nofollow noopener\" target=\"_blank\">related<\/a> to servers going offline, not due to increased traffic.<\/p>\n<p class=\"paywall\">Around an hour later, Microsoft said it had \u201cbegun redistributing connection traffic across our broader worldwide infrastructure to help balance the load\u201d and was \u201caggressively pursuing all pathways to reduce impact.\u201d<\/p>\n<p class=\"paywall\">\u201cWe&#8217;ve paused all deployments. We&#8217;re moving additional traffic off the affected infrastructure, and we&#8217;re restarting affected servers to return them to service,\u201d Microsoft wrote.<\/p>\n<p class=\"paywall\">In an update on its <a data-offer-url=\"https:\/\/status.cloud.microsoft\/\" class=\"external-link text link\" data-event-click=\"{&quot;element&quot;:&quot;ExternalLink&quot;,&quot;outgoingURL&quot;:&quot;https:\/\/status.cloud.microsoft\/&quot;}\" href=\"https:\/\/status.cloud.microsoft\/\" rel=\"nofollow noopener\" target=\"_blank\">status page<\/a>, Microsoft said impacted services may include Exchange Online, Microsoft Teams, SharePoint Online, Microsoft Copilot 365, and Microsoft Defender XDR.<\/p>\n<p class=\"paywall\">\u201cWe are aware and investigating reports of users experiencing issues with Microsoft 365 services, primarily issues with Exchange Online,\u201d a Microsoft spokesperson tells WIRED in a statement. \u201cWe appreciate our customer&#8217;s patience while we work to restore services as soon as possible.&#8221;<\/p>\n<p class=\"paywall\">Outage reports on the service uptime tracking website Downdetector began falling around 1:15 pm ET after a large spike in users reporting issues with Outlook and other Microsoft 365 products around noon.<\/p>\n<p class=\"paywall\">It is currently unclear when the outage may be over or what its cause may be. In a status update on X posted just before 3 pm ET, Microsoft said \u201ca problem\u201d was \u201ccausing servers to fail automated health checks and become unavailable\u201d but that it\u2019s attempting to reboot its systems to hopefully bring them back online.<\/p>\n<p class=\"paywall\">Outages in cloud services occur frequently, and their causes can vary. Configuration errors, resolution issues with the Domain Name System, and cyberattacks can all cause connection errors. There is currently no indication that a cyberattack caused the current Microsoft outage.<\/p>\n<p class=\"paywall\">While major Microsoft outages are relatively rare, they are far from unprecedented. In July 2024, a corrupted update from the security firm Crowdstrike <a href=\"https:\/\/www.wired.com\/story\/microsoft-windows-outage-crowdstrike-global-it-probems\/\" class=\"text link\">knocked out Microsoft Azure services for hours<\/a>, causing untold millions of dollars in lost revenue due to companies\u2019 inability to function as normal.<\/p>\n<p class=\"paywall\"><em>Updated 11\/12\/2026 at 3:05 pm ET: Added comment from Microsoft.<\/em><\/p>\n<p class=\"paywall\"><em>Additional reporting by Matt Burgess.<\/em><\/p>\n<\/div>\n<p><br \/>\n<br \/><a href=\"https:\/\/www.wired.com\/story\/major-microsoft-outlook-outage-hits-365-customers-north-america\/\">Source link <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>It\u2019s not just you. Microsoft\u2019s 365 business and enterprise services suffered a major outage on Thursday, preventing users of its popular cloud suite from accessing their accounts. Around 10:40 am ET on Thursday morning, Microsoft posted on its 365 status page on X that it was \u201cinvestigating reports of users experiencing issues when accessing or [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":10450,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9],"tags":[1651,385,158,1650,374],"class_list":["post-10449","post","type-post","status-publish","format-standard","has-post-thumbnail","category-gadgets","tag-cloud","tag-internet","tag-microsoft","tag-microsoft-cloud","tag-work"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Major Microsoft Outlook Outage Leaves People With Email Jobs Unable to Email - Silvybrand Lifestyle Blog<\/title>\n<meta name=\"description\" content=\"Microsoft says its systems are experiencing \u201celevated loads\u201d as the company races to end an outage impacting its business and enterprise customers.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/silvybrand.com\/?p=10449\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Major Microsoft Outlook Outage Leaves People With Email Jobs Unable to Email - 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