{"id":5104,"date":"2026-08-06T20:32:42","date_gmt":"2026-08-06T20:32:42","guid":{"rendered":"https:\/\/silvybrand.com\/?p=5104"},"modified":"2026-08-06T20:32:42","modified_gmt":"2026-08-06T20:32:42","slug":"why-normal-people-arent-using-ai-agents","status":"publish","type":"post","link":"https:\/\/silvybrand.com\/?p=5104","title":{"rendered":"Why Normal People Aren\u2019t Using AI Agents"},"content":{"rendered":"<p><br \/>\n<\/p>\n<div>\n<p>Silicon Valley is already convinced that <a href=\"https:\/\/www.wired.com\/story\/how-ai-agents-plunged-tech-world-into-chaos\/\" class=\"text link\">AI agents are the future<\/a>. In the heart of the tech industry, people are designing <a href=\"https:\/\/www.wired.com\/story\/the-race-is-on-to-keep-ai-agents-from-running-wild-with-your-credit-cards\/\" class=\"text link\">payment systems for agents<\/a>, using them to <a href=\"https:\/\/www.wired.com\/story\/claude-code-success-anthropic-business-model\/\" class=\"text link\">automate their jobs,<\/a> and most recently, trying to stop them from <a href=\"https:\/\/www.wired.com\/story\/openai-didnt-notice-its-ai-agents-using-a-message-board-to-plan-their-hacking-spree\/\" class=\"text link\">hacking into other organizations<\/a>. But out in the real world, most people have never touched an AI agent. That might be because tech companies haven\u2019t given them a good reason to.<\/p>\n<p class=\"paywall\">\u201cHot take \u2026 isn\u2019t it kinda crazy that nobody is really using AI Agents,\u201d Josh Miller, CEO of The Browser Company, wrote in a viral <a data-offer-url=\"https:\/\/x.com\/joshm\/status\/2084751187002458369?s=20\" class=\"external-link text link\" data-event-click=\"{&quot;element&quot;:&quot;ExternalLink&quot;,&quot;outgoingURL&quot;:&quot;https:\/\/x.com\/joshm\/status\/2084751187002458369?s=20&quot;}\" href=\"https:\/\/x.com\/joshm\/status\/2084751187002458369?s=20\" rel=\"nofollow noopener\" target=\"_blank\">X post<\/a> this week. \u201cTheoretically, the tech is ready for AI agents to totally transform how we work and live our lives \u2026 but alas the general public dgaf\u201d (doesn\u2019t give a fuck).<\/p>\n<p class=\"paywall\">Miller\u2019s agentic epiphany resonated with many in Silicon Valley, where people are broadly bewildered by the fact that the general public doesn\u2019t seem to care about its latest obsession. Miller told me in an interview on Wednesday that he fired off his post while half asleep during a family trip to Europe, but he stands by it. He says the industry needs to focus on building agent products that people actually want.<\/p>\n<p class=\"paywall\">\u201cI just have not heard a single person outside of the tech community talk about an agent that they use,\u201d Miller says. \u201cAs excited and optimistic as we as an industry may be about the frontier and <a href=\"https:\/\/www.wired.com\/story\/frontier-labs-arent-the-only-ones-pursuing-self-improving-ai\/\" class=\"text link\">recursive self-improvement<\/a>, it&#8217;s worth pausing and just saying, \u2018Huh, what?\u2019\u201d<\/p>\n<p class=\"paywall\">Last month, OpenAI said that its Codex and ChatGPT Work agents collectively have about <a data-offer-url=\"https:\/\/www.bloomberg.com\/news\/articles\/2026-07-21\/openai-s-agents-reach-10-million-users-after-chatgpt-work-debut\" class=\"external-link text link\" data-event-click=\"{&quot;element&quot;:&quot;ExternalLink&quot;,&quot;outgoingURL&quot;:&quot;https:\/\/www.bloomberg.com\/news\/articles\/2026-07-21\/openai-s-agents-reach-10-million-users-after-chatgpt-work-debut&quot;}\" href=\"https:\/\/www.bloomberg.com\/news\/articles\/2026-07-21\/openai-s-agents-reach-10-million-users-after-chatgpt-work-debut\" rel=\"nofollow noopener\" target=\"_blank\">10 million weekly users<\/a>. People close to Anthropic tell me that its Claude Code and Cowork agents are seeing similar levels of adoption. Compared to chatbots like ChatGPT and Gemini, which both have around a billion monthly active users on average, agents amount to basically a rounding error.<\/p>\n<p class=\"paywall\">That\u2019s a problem for the AI labs. Most consumers are using generative AI today for fairly simple tasks, such as looking up information and chatting. But Silicon Valley has spent billions training models that can do far more, and agents represent a way to capitalize on that investment\u2014if people actually use them.<\/p>\n<p class=\"paywall\">This tracks with broader concerns I\u2019ve been hearing among AI insiders, who note that although they have poured considerable resources into building AI agents, no one has created a killer consumer product so far. When, if ever, will the ChatGPT moment happen for agents?<\/p>\n<p class=\"paywall\">Despite Miller\u2019s self-deprecating personality\u2014he frequently noted he is \u201cjust\u201d a sociology major\u2014I think his arguments are worth paying attention to. His latest startup developed <a href=\"https:\/\/www.wired.com\/story\/alternative-browsers-built-in-ai-arc-sigmaos-brave-opera\/\" class=\"text link\">Arc<\/a>, a web browser with a cult following, and it was <a data-offer-url=\"https:\/\/www.atlassian.com\/blog\/company-news\/atlassian-acquires-the-browser-company\" class=\"external-link text link\" data-event-click=\"{&quot;element&quot;:&quot;ExternalLink&quot;,&quot;outgoingURL&quot;:&quot;https:\/\/www.atlassian.com\/blog\/company-news\/atlassian-acquires-the-browser-company&quot;}\" href=\"https:\/\/www.atlassian.com\/blog\/company-news\/atlassian-acquires-the-browser-company\" rel=\"nofollow noopener\" target=\"_blank\">acquired by Atlassian last year for $610 million<\/a>. His first company, Branch, was <a data-offer-url=\"https:\/\/www.theverge.com\/2014\/1\/13\/5303702\/facebook-acquires-link-sharing-app-branch-for-15-million\" class=\"external-link text link\" data-event-click=\"{&quot;element&quot;:&quot;ExternalLink&quot;,&quot;outgoingURL&quot;:&quot;https:\/\/www.theverge.com\/2014\/1\/13\/5303702\/facebook-acquires-link-sharing-app-branch-for-15-million&quot;}\" href=\"https:\/\/www.theverge.com\/2014\/1\/13\/5303702\/facebook-acquires-link-sharing-app-branch-for-15-million\" rel=\"nofollow noopener\" target=\"_blank\">bought by Facebook in 2014<\/a>, and Miller also previously served as the White House\u2019s first director of product under President Obama.<\/p>\n<p class=\"paywall\">Miller\u2019s bigger point is not just that AI agents haven\u2019t caught on yet. It\u2019s that they are more of a technology than a stand-alone product.<\/p>\n<p class=\"paywall\">\u201cNo one wants AI agents, because AI agents aren&#8217;t a thing. It is an invented frame made up by our industry to collectively refer to something,\u201d says Miller. \u201cLet&#8217;s make a product that makes you calm, focused, and inflow right when you open your laptop. And the fact that we&#8217;re able to do that because there&#8217;s a thing called a \u2018harness\u2019 that calls up tools\u2014who cares? Like, no one needs to know that.\u201d<\/p>\n<p class=\"paywall\">Miller has firsthand experience to back up his claims. He says The Browser Company\u2019s most popular feature ever is a personalized morning briefing for users in its AI-powered browser, Dia. When people open their laptop, they receive a homepage with a greeting, a daily to-do list populated from their calendar and email, and some random tidbits designed to spark joy\u2014such as a piece of art. Technically, Miller says, the feature was only made possible by an AI agent, but the user doesn\u2019t need to know that.<\/p>\n<\/div>\n<p><br \/>\n<br \/><a href=\"https:\/\/www.wired.com\/story\/why-normal-people-arent-using-ai-agents\/\">Source link <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Silicon Valley is already convinced that AI agents are the future. In the heart of the tech industry, people are designing payment systems for agents, using them to automate their jobs, and most recently, trying to stop them from hacking into other organizations. But out in the real world, most people have never touched an [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":5105,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9],"tags":[89,83,174,242,78],"class_list":["post-5104","post","type-post","status-publish","format-standard","has-post-thumbnail","category-gadgets","tag-agentic-ai","tag-artificial-intelligence","tag-claude","tag-model-behavior","tag-openai"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Why Normal People Aren\u2019t Using AI Agents - Silvybrand Lifestyle Blog<\/title>\n<meta name=\"description\" content=\"The tech industry is realizing it needs to build agents based on what regular consumers want, not just what its AI models can do.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/silvybrand.com\/?p=5104\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Why Normal People Aren\u2019t Using AI Agents - 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