{"id":9700,"date":"2026-10-31T01:07:49","date_gmt":"2026-10-31T01:07:49","guid":{"rendered":"https:\/\/silvybrand.com\/?p=9700"},"modified":"2026-10-31T01:07:49","modified_gmt":"2026-10-31T01:07:49","slug":"starbucks-ai-personalized-menu-drive-thru","status":"publish","type":"post","link":"https:\/\/silvybrand.com\/?p=9700","title":{"rendered":"Starbucks wants to use AI to show you a \u2018personalized digital menu\u2019 at the drive-thru"},"content":{"rendered":"<p><br \/>\n<\/p>\n<div>\n<p class=\"duet--article--dangerously-set-cms-markup duet--article--standard-paragraph _1044qizi _18mzr4b1 _18mzr4b0 _19wv7tc1\">Starbucks could eventually show you a personalized digital menu when you pull up to the drive-thru. During <a href=\"https:\/\/s203.q4cdn.com\/326826266\/files\/content_files\/Q4-FY26-SBUX-Transcript.pdf\">an earnings call on Thursday<\/a>, Starbucks CEO Brian Niccol said the company is going to explore \u201cexperiences that recognize participating customers as they arrive, present personalized digital menus, and make payment more effortless,\u201d as spotted earlier by <a href=\"https:\/\/bsky.app\/profile\/moreperfectunion.bsky.social\/post\/3mz42442ai22z\"><em>More Perfect Union<\/em><\/a>.<\/p>\n<\/div>\n<div>\n<p class=\"duet--article--dangerously-set-cms-markup duet--article--standard-paragraph _1044qizi _18mzr4b1 _18mzr4b0 _19wv7tc1\">It sounds similar to the technology that <a href=\"https:\/\/www.businessinsider.com\/taco-bell-brings-more-ai-drive-thrus-yum-brands-expansion-2026-4\">Taco Bell is experimenting with<\/a>, which could change the layout, content, and visuals on a digital menu board \u201con a car-by-car basis.\u201d McDonald\u2019s also r<a href=\"https:\/\/www.theverge.com\/ai-artificial-intelligence\/947644\/mcdonalds-latest-ai-drive-thru-test-will-let-customers-ask-can-i-get-my-usual\">ecently showed off an AI-powered feature<\/a> it\u2019s piloting at a handful of drive-thrus, allowing its \u201cArchIQ\u201d chatbot to identify repeat customers and let them order their \u201cusual.\u201d<\/p>\n<\/div>\n<div>\n<p class=\"duet--article--dangerously-set-cms-markup duet--article--standard-paragraph _1044qizi _18mzr4b1 _18mzr4b0 _19wv7tc1\">Starting in 2027, Starbucks will also begin testing background AI models at the drive-thru to help baristas \u201cinput orders more accurately and efficiently,\u201d according to Niccol. The company also plans to integrate AI into the Starbucks app\u2019s search and discovery features, and may allow \u201cconversational and agentic\u201d ordering in the future.<\/p>\n<\/div>\n<div>\n<p class=\"duet--article--dangerously-set-cms-markup duet--article--standard-paragraph _1044qizi _18mzr4b1 _18mzr4b0 _19wv7tc1\">Starbucks has already started allowing customers to <a href=\"https:\/\/www.theverge.com\/ai-artificial-intelligence\/915821\/starbucks-chatgpt-app-testing\">place orders through ChatGPT<\/a>, and also rolled out an AI-powered <a href=\"https:\/\/about.starbucks.com\/press\/2025\/meet-green-dot-assist-starbucks-generative-ai-powered-coffeehouse-companion\/\">Green Dot Assist<\/a> that employees can use to ask questions about things like recipes and service standards.<\/p>\n<\/div>\n<div>\n<p class=\"duet--article--dangerously-set-cms-markup duet--article--standard-paragraph _1044qizi _18mzr4b1 _18mzr4b0 _19wv7tc1\">It\u2019s still not clear how soon we can expect to see personalized digital menu boards at Starbucks, but Niccol says it\u2019s still \u201cearly,\u201d adding that \u201cwe\u2019ll test, learn, and scale what works.\u201d<\/p>\n<\/div>\n<p><br \/>\n<br \/><a href=\"https:\/\/www.theverge.com\/ai-artificial-intelligence\/1023440\/starbucks-ai-personalized-menu-drive-thru\">Source link <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Starbucks could eventually show you a personalized digital menu when you pull up to the drive-thru. During an earnings call on Thursday, Starbucks CEO Brian Niccol said the company is going to explore \u201cexperiences that recognize participating customers as they arrive, present personalized digital menus, and make payment more effortless,\u201d as spotted earlier by More [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":9701,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9],"tags":[31,46],"class_list":["post-9700","post","type-post","status-publish","format-standard","has-post-thumbnail","category-gadgets","tag-ai","tag-news"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Starbucks wants to use AI to show you a \u2018personalized digital menu\u2019 at the drive-thru - Silvybrand Lifestyle Blog<\/title>\n<meta name=\"description\" content=\"Starbucks is looking into personalized digital menu boards that change when a participating customer arrives at the drive-thru.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/silvybrand.com\/?p=9700\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Starbucks wants to use AI to show you a \u2018personalized digital menu\u2019 at the drive-thru - 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